1. Youth and family-centred
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All efforts of support are driven by the defined needs and expressed hopes of the youth and family. |
2. Youth and family are fully engaged
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The youth and family are active participants in the treatment process to the full extent possible. |
3. Action oriented
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Once good goals are identified, the youth, family, clinician and primary worker develop specific actions that will achieve the goals in the agreed time. |
4. Transition supports
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Transition supports are provided at the front and back end of service: on admission to the residential program and as the youth returns to home (or alternate living arrangement), community and school. |
5. Strong educational experience
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Linkages to a positive and productive educational experience will be sustained through schools in the community or through the classes held on the Craigwood residential campus. |
6. Positive residential culture
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The residential culture engendered by staff and by youth will promote respect for others, safety, shared responsibility, problem solving and fun. |
7. Well-kept physical plant
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Our facilities are maintained in a way that promotes pride in the buildings, grounds and surroundings, with staff and youth all contributing to their upkeep. |
8. Resilient staff
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We will attract, and retain staff as our chief asset, nurturing aspects such as a good selection process, comprehensive training, staff development, staff wellness and satisfactory compensation. |
9. Excellent communication
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Our communication strategies will promote clarity of purpose to maximize team work, shared decision-making and excellent continuity among staff, teachers and managers. |
10. Best of practices
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We will keep current and utilize the best of what literature, research and emerging research recommend as the best of practices for youth and families with complex mental health needs. |
11. Monitoring
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Our monitoring system will ensure that these elements of the best residential experience are in place in each Craigwood program. |